BriteRite Electrical services LLC

Brite-Rite Electrical Services LLC (“Brite-Rite,” “we,” “us,” or “our”) provides electrical services in Connecticut. This Privacy Policy explains what information we collect when you visit briteriteelectrical.com, contact us, or receive calls and text messages from us, and how we use and protect that information.

1. Information we collect
Information you give us. When you fill out a form, call, text, or email us, we may collect:

• Your name, phone number, and email address
• Your service address and details about the electrical work you need
  
• Appointment preferences and any messages you send us
  
• Your consent choices, including whether you agreed to receive text messages
  

Information collected automatically. Like most websites, our site may collect basic technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit, using cookies and similar tools.

2. How we use your information

• Respond to your questions and requests for estimates
  
• Schedule, confirm, and remind you about appointments
• Provide our services and follow up on completed work
  
• Send project updates and customer care messages
  
• Send promotional offers about our services, if you have opted in
  
• Operate, maintain, and improve our website
  
• Comply with legal obligations and protect our rights
  

3. Text messages (SMS)
When you provide your phone number on our website forms, the following consent applies:

By submitting this form, you consent to receive calls and text messages from Brite-Rite Electrical Services at the number provided regarding our products and services, including via automated technology. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. See our Privacy Policy and SMS Terms.

Text messages may include appointment scheduling, confirmations and reminders, follow-ups,
project updates, customer care, and promotional offers about our electrical services. You can opt
out at any time by replying STOP. For help, reply HELP, email briteriteelectric@gmail.com, or call (203) 980-2263. Carriers are not liable for delayed or undelivered messages. Full details are in our
SMS Terms & Conditions at briteriteelectrical.com/terms-conditions.

4. How we share your information

We do not sell your personal information. We share information only as follows:

• Service providers that help us run our business, such as scheduling, customer communication and texting platforms, website hosting, and payment processing. They may use your information only to provide services to us.
  
• Legal reasons, when required by law or to protect the rights, property, or safety of Brite-Rite, our customers, or others.
  
• Business transfers, if our business is sold or merged, subject to this policy.
  

Mobile information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and analytics
Our website may use cookies and analytics or advertising tools (for example, from Google or Meta) to understand how visitors use the site and to measure our advertising. These tools may collect technical information about your browser and device. Phone numbers and text message consent collected for our texting program are never included in this sharing. You can control cookies through your browser settings.

6. How long we keep information
We keep personal information for as long as needed to provide our services, keep business and tax records, resolve disputes, and meet legal requirements. When it is no longer needed, we delete it or make it anonymous.

7. How we protect information
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices

• Text messages: reply STOP to any message to opt out.
  
• Email: use the unsubscribe link in any marketing email, or contact us.
  
• Access, correction, or deletion: contact us using the details below, and we will respond as required by applicable law.
  

9. Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed.

11. Contact us
Brite-Rite Electrical Services LLC
P.O. Box 738
Branford, CT 06405
Phone: (203) 980-2263
Email: briteriteelectric@gmail.com